Support

We're here to help you get the most out of Zimzee.

Get in Touch

For the fastest response, use the chat widget in the bottom right corner of your screen. It's the quickest way to reach us and get the support you need. You can also email us directly — we typically respond within a few hours during business days.

Frequently Asked Questions

No. Most AI tools wait for you to tell them what to make. Zimzee starts by reading your website, building your marketing strategy, and creating a full campaign plan — before you've asked for anything. You get the strategy, the concepts, the scripts, the visuals, and the finished ads. It's a marketing system, not a prompt box.

Not at all. Zimzee was built for founders who are great at their product and not at marketing. You paste your URL — Zimzee figures out your audience, your angles, your hooks, and what to create. No marketing degree required. No team needed.

Most users have their first campaign ready the same day. Zimzee reads your site, builds your plan, and creates your first set of ads in one session. You're not waiting days for deliverables — you're reviewing finished work within hours.

Everything you need to run ads and organic content — from strategy to finished creative. Zimzee builds your full marketing plan with your angles, hooks, scripts, characters, and scenes. Then it turns them into finished ads: UGC videos, image ads with copy ready to run, and variations. After launch, it analyzes performance and updates your strategy with what to create next.

ChatGPT gives you whatever you ask for. Zimzee decides what you need. It reads your product, builds the strategy, creates the creative, and updates the plan based on your results. You're not prompting — you're reviewing and approving. That's the difference between a tool and a system.

Yes — and it works better than generic tools because Zimzee reads your actual website, not a category template. It figures out your specific audience, your unique angles, and what messaging will resonate with your buyers. The more specific your product, the more targeted the output.

No. Zimzee is built for founders starting from scratch and those already running campaigns. If you're starting out, it gives you your first strategy and creative. If you're already running ads, you can drop in your results and Zimzee tells you what's working, what's not, and what to change.

Zimzee was built for founders shipping SaaS products, apps, digital products, and physical goods — including Shopify stores. If you have a URL and a product people can buy or sign up for, Zimzee can build your marketing around it.

Yes — everything is fully editable. You can change the hook, swap the character, adjust the scene, add music, change the aspect ratio, or create variations from the same base. Zimzee hands you finished work. You decide what stays and what changes.

It starts with your URL. Zimzee reads your website and pulls your product positioning, tone, audience, and visuals — then uses that to build everything that follows. Your brand becomes the foundation for every ad, concept, and campaign it creates.

Zimzee works alongside teams too. It speeds up strategy, concept creation, and creative production — so your team spends less time on the repetitive work and more time on decisions. Many teams use it to test more angles faster than they could manually.

Every plan comes with a 7-day money-back guarantee. Try Zimzee with your actual product, see what it creates, run your first ads. If it's not right for you within 7 days, email us and we'll refund you in full. No questions, no contracts.

Yes. No contracts, no cancellation fees. You can cancel from your account at any time. If you cancel, you keep access until the end of your billing period.

Yes. Zimzee reads your public-facing website to build your brand profile. Your account data, campaign plans, and creative are private to your account and never shared.